Explore jobs at NavyFCU! We have rewarding administrative jobs, manager jobs, accounting jobs, credit union jobs, financial jobs and more!en-us/view/client/navyfcu/images/bannerlogo2.jpgwww.navyfcu-jobs.com720Job Title:
Occupational Health Nurse, RN - VA

Job ID:
8049

Location: VA- Vienna (HDQ)

Full/Part Time:
Full-Time

Regular/Temporary:
Regular

Purpose: To provide nursing care that supports the physical and emotional health, safety and well-being of Navy Federal employees.

Required Skills, Knowledge & Abilities:
* Graduation from an accredited school of nursing or college and/or BSN
* Licensed Registered Nurse with ability to work in the state of employment
* Occupational Health Nurse experience
* Current CPR and First Aid certification
* Nursing experience which demonstrates an effective and responsible approach to health care
* Experience that demonstrates thorough knowledge of current nursing trends, specialized
areas of occupational health nursing, and laws and regulations pertaining to the
occupational health arena
* Effective oral, written and interpersonal communication skills
* Ability to deal effectively and diplomatically with all levels of Navy Federal's work force and
individuals external to Navy Federal
* Computer skills including familiarity with word processing and database software
* Ability to maintain confidentiality

Additional Expertise:
* Experience in emergency room or public health nursing, preferably in a large EHS setting
* Ability to lift and move patients
* Bachelor of Science in Nursing

Reports to: Nursing Supervisor

Work Schedule: Monday through Friday. Shift within 7:00 a.m. to 6:00 p.m.

NOTE: Work site flexibility - 1 day a week, required to work at Winchester, VA office, other days, at the Vienna, VA office. May be exposed to blood borne pathogens
submit resume to maria_erchul@navyfederal.org>
Equal Employment Opportunity

Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Occupational-Health-Nurse-Job-VA-22027/569747/5697475697472010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna , VA, USJob Title:
Lending Risk Specialist II
Job ID:
8495
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To assess and evaluate existing Lending business risk, assets and controls. To recommend operating improvements and risk mitigation. To review, analyze, and report on Navy Federal's Real Estate & Consumer/Credit Card Lending quality, service and controls, to improve operational efficiency and effectiveness, including compliance with regulatory requirements and standard operating procedures. Partners with relevant managers and supervisors to identify and improve current risks, assets and controls. Collaborates with Managers, as well as Compliance, Training and Systems to improve internal control structures. Completes monthly testing of risk mitigation strategies.

Required Knowledge, Skills and Abilities:
* Subject matter expertise in multiple Lending functions, e.g. Mortgage, Consumer, Credit Card
& Collections
* Strong knowledge of operational and regulatory risks and controls
* Highly effective planning, organizing, and problem solving skills
* Experience developing, documenting and implementing procedures
* Effective organizational and multi-tasking skills
* Strong interpersonal, verbal, and written communication skills
* Demonstrated ability to work independently and as a member of a team
* Experience interpreting and applying relevant data to existing guidelines, procedures,
regulations and practices
* Proficiency with personal computers, including word processing and spreadsheets, as well
as database applications

Desired:
* Knowledge of Navy Federal and NCUA policies, instructions and regulations
* Familiarity of NFCU servicing system-of-record

Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Lending-Risk-Specialist-II-Job-VA-22027/628923/6289236289232010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, UShttp://www.navyfcu-jobs.com/job/Vienna-Occupational-Health-Nurse-(RN)-VA-22180/634189/6341896341892010-04-01Navy Federal Credit UnionHuman Resourcefull-timeUSDstarting0BSVienna, VAJob Title:
Business Operations Analyst IV (Lending)
Job ID:
8522
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To optimize the performance of business operations (money, materials, and people) by analyzing current, and predicting future performance. Defines, analyzes and studies financial and operational issues and data. Applies analytical techniques to solve operational issues. Synthesizes results of analyses, develops and make recommendations and present results. Participates in and/or facilitates the implementation of products, services, and operational changes. Manages projects for a department and/or business unit(s).

* Identifies and assesses business strategies and opportunities and develop appropriate
analytical approaches
* Analyzes the most complex problems that have significant company &/or department impact
* Uses the most complex analytical tools and/or models, etc.
* Ability to communicate complex technical material, and/or abstract concepts, to non-technical
audiences in clear and useful language
* Strong negotiation and influencing skills to enable convergence of viewpoints
* Business operations subject matter expert
* Advisor of initiatives to senior management
* Leads the largest/most complex multidisciplinary projects & initiatives of significant business
risk & impact in accordance with Navy Federal's PPM standards
* Facilitates implementations and ROI across the organization
* Organizes and facilitates training of analysts

Required Knowledge, Skills and Abilities:
* Advanced degree in a related field, or the equivalent combination of training, education and
experience.
* Extensive experience in and knowledge of depository institution financial management.
* Extensive experience managing cross-functional, multi-dimensional teams and projects of
the highest complexity.
* Advanced knowledge of and proficiency in data querying, reporting, forecasting, analysis and
operations research, including the most advanced statistical methods and modeling.
* Proficiency in the application of statistical methods, mathematical techniques, and related
analytical tools including forecasting and cost-benefit analysis.
* Extensive experience managing projects which involve organization, holding strategy and
status meetings, planning and directing the work of participants.
* Skill in interpreting regulations, instructions, procedures and policies.
* Highly developed communication skills including preparing and presenting results, findings
and alternatives and influencing management decision making based on the best available
data.

Additional Expertise:
* Thorough knowledge of, and extensive experience with, credit union or retail banking
operations.

Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Operations-Anlayst-IV-(Lending)-Job-VA-22027/634210/6342106342102010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Assistant Manager, Branch Office
Job ID:
8560
Location: VA- Annandale
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To assist the Manager with the management and direction of a small full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Target:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
Skill in resolving member problems and developing/maintaining community and command relations

Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ANNANDALE-Assistant-Manager,-Branch-Office-Job-VA-22003/643733/6437336437332010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSAnnandale, VA, USJob Title:
Assistant Manager, Branch Office
Job ID:
8570
Location: FL- Jacksonville (St. Johns)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To assist the Manager with the management and direction of a small full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Target:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
Skill in resolving member problems and developing/maintaining community and command relations

Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.

Hours: Monday - Saturday Flex
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JACKSONVILLE-Assistant-Manager,-Branch-Office-Job-FL-32099/643738/6437386437382010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSJacksonville, FL, USJob Title:
Supervisor, Branch Office
Job ID:
8617
Location: Singapore
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Branch Manager and Assistant Manager
Job Description:
To provide supervision and oversight in a small/medium/large full service branch office operation, including personnel management and office security. May serve as a Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.

Requirements:
* General experience that includes clerical, technical or administrative skills that display increasing levels of responsibility and authority
* Demonstrated or potential ability to supervise
* Demonstrated or potential ability to handle multiple priorities, exercise good judgment and employ initiative
* Ability to deal tactfully and effectively with members and employees

Required: Target Level
* Previous supervisory experience
* Knowledge of operational requirements to include technical proficiency in cash operations and account/loan services
* Ability to quickly and independently interpret and apply regulations, policies, and directives
* Demonstrated ability to perform the major responsibilities of this job effectively and efficiently

Desired:
* High school education
* Effective verbal, written, and interpersonal communications skills
* Effective planning and organizational skills
* Credit union/financial institution experience
Equal Employment Opportunity
***THE PERSON SELECTED FOR THIS POSITION WILL BE LOCATED AT OUR BRANCH OFFICE IN JAPAN AND WILL BE REQUIRED TO MEET ANY CURRENT OR FUTURE DOD/U.S. GOVERNMENT REQUIREMENTS TO WORK ON-BASE IN THE HOST COUNTRY, AS APPLICABLE**
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/,-SINGAPORE-Supervisor,-Branch-Office-I-Job/648316/6483166483162010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSingaporeJob Title:
Financial Advisor
Job ID:
8618
Location: VA- Vienna (Hughes)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Duties:
To assist members with meeting their financial goals through collecting and analyzing information regarding their financial circumstances, counseling and recommending of appropriate investments. This includes packaged products such as managed fee-based programs, mutual funds, variable annuities, as well as individual securities. Registration is required by NFFG or incumbent broker/dealer, and life & health insurance products while appointed Navy Federal Financial Group, Insurance Agency or incumbent insurance agency.

Target Qualifications:

Extensive experience within the financial services industry in a position with extensive customer interaction with proven success in accurately assessing customers' financial needs, in determining appropriate investment and other financial opportunities for customers, and in recommending products and services;
FINRA Series 6 or 7, and NASAA Series 65 or 66 (and NASAA Series 63 in states where required)registration and Life & Health Insurance License or ability to obtain within 120 days of employment;
Extensive knowledge and understanding of industry related laws and government regulations;
Thorough understanding of economic and accounting principles and practices, financial markets, banking and analysis and reporting of financial data;
Demonstrated proficiency in two or more of the following areas: Share Certificates, Individual Retirement Accounts, Lending & Credit Insurance, Mortgages, Checking, ATM, Savings and other financial institution products;
Strong interpersonal, verbal and written communications skills;
Strong analytical, decision-making, problem-solving and organization skills;
Appointment by the sponsoring insurance company;
Appointment by the sponsoring broker-dealer;
Working knowledge of investment and insurance products;
Experience in business development to include market strategy, product demonstration and promoting products and services;
Proficiency in the use of PCs and spreadsheet, database, work processing applications, and financial analysis software tools.

Desired Qualifications:

Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience;
Knowledge of Navy Federal/NFFG organization, programs, policies and procedures;
Ability and willingness to pursue CFP, ChFC, or CLU designation after one year of successful employment.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Financial-Advisor-Job-VA-22027/648317/6483176483172010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative-Part-Time
Job ID:
8668
Location: VA- Portsmouth
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PORTSMOUTH-Member-Service-Representative-Job-VA-23701/653258/6532586532582010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPortsmouth, VA, USJob Title:
Member Service Representative
Job ID:
8680
Location: Japan- Okinawa (Camp Foster)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager, Supervisor of Branch Operations.

Job Description: To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union. Requirements:

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Equal Employment Opportunity
***THE PERSON SELECTED FOR THIS POSITION WILL BE LOCATED AT OUR BRANCH OFFICE IN JAPAN AND WILL BE REQUIRED TO MEET ANY CURRENT OR FUTURE DOD/U.S. GOVERNMENT REQUIREMENTS TO WORK ON-BASE IN THE HOST COUNTRY, AS APPLICABLE**
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/OKINAWA-(CAMP-FOSTER),-JAPAN-Member-Service-Representative-Job/655614/6556146556142010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Member Service Representative- Part Time
Job ID:
8774
Location: MS- Gulfport
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D
Hours: Monday - Saturday (Flex)]]>http://www.navyfcu-jobs.com/job/GULFPORT-Member-Service-Representative-Part-Time-Job-MS-39501/668077/6680776680772010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSGulfport, MS, USJob Title:
Project Manager
Job ID:
8806
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To provide project management for large scale, multi-dimensional Navy Federal Credit Union corporate level projects.

Required:

* PMP Certification

* 10-15 years of project management experience required. This experience should include at least 10 years of each of the following:
*
Experience managing cost, scope, schedule, and quality for medium-sized, cross-departmental projects:
* multiple teams
* multiple, department level sponsors
* significant, internal divisional impact
* targeted, external customer impact

* Experience managing projects following a lifecycle methodology

* Experience delivering technology solutions using project management best practices and

* Experience negotiating and deciding issues amongst teams and stakeholders related to project content, project execution, and team interaction

* Experience lines of communication with: team members, Community of Practice, business and technical staff, business sponsors, stakeholders, governance body, senior management

* Experience building a project management discipline, including growing institutional knowledge regarding industry standards for project management.

Optional:
* Banking or financial industry experience is desired
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Project-Manager-Job-VA-22027/673285/6732856732852010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative
Job ID:
8810
Location: Japan- Okinawa (Camp Schwab)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/OKINAWA-(CAMP-SCHWAB),-JAPAN-Member-Service-Representative-Job/674089/6740896740892010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Member Service Representative
Job ID:
8812
Location: Japan- Okinawa (Camp Schwab)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Branch Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/OKINAWA-(CAMP-SCHWAB),-JAPAN-Member-Service-Representative-Job/674091/6740916740912010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Manager, Branch Office
Job ID:
8923
Location: FL-Atlantic Beach(Atl Village)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Regional Manager

Basic Purpose: To manage and direct all activities in a medium full service branch office operation. To provide optimum service and effective leadership in support of credit union products, services, goals, and objectives.

Requirements- Knowledge, Skills, and Abilities

Required:
*Demonstrated leadership and management ability in diverse and complex operational environments
*Demonstrated experience in training and development of staff
*Demonstrated ability to communicate effectively, orally and in writing
*Effective planning, organizational, and problem-solving skills
*Ability to deal tactfully and diplomatically with staff, management, and members
*Ability to implement programs and guide/lead others towards work goals
*Demonstrated skills in managing multiple priorities independently and in a team environment
*Skill in resolving member problems and developing/maintaining community and command relations

Desired:
*Thorough knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Retail banking experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
*Experience in a credit union environment
*Proficiency in the use of personal computers and associated software

Hours: TBD
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ATLANTIC-BEACH-Manager,-Branch-Office-Job-FL-32224/684150/6841506841502010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, FL, USJob Title:
Manager, Electronic Channels Operations
Job ID:
8962
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To plan and direct the operations, engineering, testing, installation, integration, maintenance, accountability, budget, and asset management of Middleware and Mainframe hosted Internet and Intranet systems. Manage a secure, viable and cost effective information systems infrastructure in support of Navy Federal's business applications.

Required Knowledge, Skills, and Abilities:
* 8 to 10 years IT operational management experience
* Experience in managing a multi-discipline platform technical support group
* Proven innovation and efficiency leader
* Business driven and focused
* Poised and professional
* Collaborative and consensus builder

Desired:
* Advanced Degree in a related field
* Understanding of financial service and product offerings
* ITIL training, experience and certification
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Mgr.-Electronic-Channels-Opers-Job-VA-22027/685938/6859386859382010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative-Part-Time
Job ID:
8988
Location: VA- Chesapeake (Hanbury)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CHESAPEAKE-Member-Service-Representative-Job-VA-23320/689574/6895746895742010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSChesapeake, VA, USJob Title:
Project Manager
Job ID:
8989
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To provide project management for large scale, multi-dimensional Navy Federal Credit Union corporate level projects.

Required:
* 10-15 years of project management experience required. This experience should include at least 10 years of each of the following:
*
Experience managing cost, scope, schedule, and quality for medium-sized, cross-departmental projects:
* multiple teams
* multiple, department level sponsors
* significant, internal divisional impact
* targeted, external customer impact

* Experience managing projects following a lifecycle methodology

* Experience delivering technology solutions using project management best practices and

* Experience negotiating and deciding issues amongst teams and stakeholders related to project content, project execution, and team interaction

* Experience lines of communication with: team members, Community of Practice, business and technical staff, business sponsors, stakeholders, governance body, senior management

* Experience building a project management discipline, including growing institutional knowledge regarding industry standards for project management.

* PMP certification

Optional:
* Banking or financial industry experience is desired
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Project-Manager-Job-VA-22027/689575/6895756895752010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Financial Advisor
Job ID:
9063
Location: CA-San Diego (Rancho Bernardo)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Duties:
To assist members with meeting their financial goals through collecting and analyzing information regarding their financial circumstances, counseling and recommending of appropriate investments. This includes packaged products such as managed fee-based programs, mutual funds, variable annuities, as well as individual securities. Registration is required by NFFG or incumbent broker/dealer, and life & health insurance products while appointed Navy Federal Financial Group, Insurance Agency or incumbent insurance agency.

Target Qualifications:

Extensive experience within the financial services industry in a position with extensive customer interaction with proven success in accurately assessing customers' financial needs, in determining appropriate investment and other financial opportunities for customers, and in recommending products and services;
FINRA Series 6 or 7, and NASAA Series 65 or 66 (and NASAA Series 63 in states where required)registration and Life & Health Insurance License or ability to obtain within 120 days of employment;
Extensive knowledge and understanding of industry related laws and government regulations;
Thorough understanding of economic and accounting principles and practices, financial markets, banking and analysis and reporting of financial data;
Demonstrated proficiency in two or more of the following areas: Share Certificates, Individual Retirement Accounts, Lending & Credit Insurance, Mortgages, Checking, ATM, Savings and other financial institution products;
Strong interpersonal, verbal and written communications skills;
Strong analytical, decision-making, problem-solving and organization skills;
Appointment by the sponsoring insurance company;
Appointment by the sponsoring broker-dealer;
Working knowledge of investment and insurance products;
Experience in business development to include market strategy, product demonstration and promoting products and services;
Proficiency in the use of PCs and spreadsheet, database, word processing applications, and financial analysis software tools.

Desired Qualifications:

Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience;
Knowledge of Navy Federal/NFFG organization, programs, policies and procedures;
Ability and willingness to pursue CFP, ChFC, or CLU designation after one year of successful employment.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/SAN-DIEGO-Financial-Advisor-Job-CA-92101/696267/6962676962672010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, CA, USJob Title:
Business Systems Analyst IV
Job ID:
9058
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: Identifies, scopes, documents, coordinates and implements business requirements which determine solutions that enhance business operations. Analyzes and documents business requirements/processes. Explores new or enhanced technology and/or solutions. Develops, tests and implements new and enhanced processes. Monitors performance of systems to ensure continued systems efficiency. Serves as liaison and/or subject matter expert regarding business functions and systems.

Required Knowledge, Skills, and Abilities:
* Bachelor's degree in a related field, or the equivalent combination of training, education and
experience.
* Advanced knowledge and skill in operational analysis.
* Extensive expertise and experience translating business requirements into technical
solutions.
* Extensive experience managing cross-functional, multi-dimensional teams and projects of
the highest complexity which have business risk and impact.
* Formal project management which involve organization skills, managing strategy, project
communications (internal and external to team), and planning and directing the work of
participants.
* Highly developed communication skills including preparing and presenting results, findings
and alternatives and influencing management decision making based on the best available
data.

Desired:
* Internal credit union knowledge of operations/processes and procedures.
* Navy Federal Project Portfolio Management (PPM) knowledge.

Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Systems-Analyst-IV-Job-VA-22027/696549/6965496965492010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative Part Time
Job ID:
9090
Location: VA- Reston
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/RESTON-Member-Service-Representative-Part-Time-Job-VA-20190/700030/7000307000302010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSReston, VA, USJob Title:
Member Service Representative
Job ID:
9091
Location: OK-Lawton (Fort Sill)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/LAWTON-Member-Service-Representative-Job-OK-73501/700031/7000317000312010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, OK, USJob Title:
Member Service Representative Part Time
Job ID:
9100
Location: MD- Bethesda
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/BETHESDA-Member-Service-Representative-Part-Time-Job-MD-20810/700923/7009237009232010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSBethesda, MD, USJob Title:
Member Service Representative Part Time
Job ID:
9101
Location: DC- Washington
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/WASHINGTON-Member-Service-Representative-Part-Time-Job-DC-20001/700924/7009247009242010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSWashington, DC, USJob Title:
Sr. Asset / Liability Analyst
Job ID:
1270
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Navy Federal Credit Union seeks an accomplished and experienced Risk Management Professional with significant experience in Economic Capital, Basel II and RAROC to join its prestigious Risk Management Advisory Team. This group advises a variety of Major Financial Institutions (banks, broker-dealers, insurance companies, asset managers, hedge funds) regarding credit rate risk, and equity risk management. Projects include credit risk, risk reporting, market risk measurement (VaR - Value at Risk), RAROC / RAPM (Risk Adjusted Return on Capital / Risk Adjusted Performance Measurement), corporate treasury, derivatives/swaps pricing/valuation, quantitative risk management methods and financial risk systems / credit risk systems (i.e.: QRM).

Analysts in credit risk / RAROC / RAPM will manage integrated teams that focus on helping clients pioneer sophisticated methods of developing and implementing economic capital models, credit portfolio management / performance measurement methodologies and establishing Basel II risk management / compliance frameworks and infrastructure and introducing cutting edge risk management technology to their enterprise.

Requirements:
* 5+ years risk experience in Financial Services, Regulatory / Ratings Agency or Professional Services / Risk Advisory (Big 4 / Big 5 or similar Risk Management Advisory) with significant exposure to economic capital risk, Basel II compliance, RAROC / RAPM and related risk management models and complex global risk projects.
* Posses advanced quantitative skills, a strong track record of managing risk management project teams and a desire to apply one's professional experience.
* Experience in progressively responsible positions, preferably in a full service financial institution, which demonstrates a broad knowledge and application of at least two of the following: Asset / Liability Mgt, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
* Demonstrated ability to independently conduct and interpret trend analyses
* Demonstrated ability to research and analyze complex statistical and financial data and to interpret finding by translating into understandable concepts
* Ability to effectively interact with both all levels of management and staff within Navy Federal and external entities (e.g. regulators, auditors, vendors, professional and trade associations)
* Experience establishing and leading teams composed of various business units to work on interdepartmental projects
* Excellent interpersonal, verbal and written communication skills
* Ability to persuasively and diplomatically communicate facts and conclusions on complex issues, both orally and in writing, to all levels of management
* Proficiency in using modeling, forecasting, and data mining systems and applications
* Experience with spreadsheet, graphics, database, and word processing applications
* Undergraduate / Graduate degree in statistics, finance, economics, accounting, or related fields

Preferred Skills:
* Significant work experience in a financial risk management capacity
* Experience with Quantitative Risk Management (QRM) system preferred.

Reports to: AVP Asset/Liability Mgmt
Scheduled Hours: Monday - Friday, 8:00 am - 4:30 pm

How to be considered: To express your interest in this dynamic opportunity, please forward a synopsis of your credentials (resume & coverletter) to www.navyfcu.org. If you have questions about this vacancy, you may call Maria, at 703-206-3453.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Sr.-Asset-Liability-Analyst-Job-VA-22027/701871/7018717018712010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Manager Investment Portfolio
Job ID:
9104
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Basic Purpose: To manage the multi-billion dollar fixed-income investment portfolio. To determine the strategic direction and requisite activities to achieve that direction. To achieve income targets and to develop strategies to improve the overall return of the portfolio.

Required Knowledge, Skills, and Abilities:
* Bachelor's degree in related field or the equivalent combination of training, education, and
experience
* Substantial experience in managing a multi-billion dollar investment portfolio of a financial
institution, including security selection, trade execution, derivatives, strategic planning and
portfolio analytics
* Considerable knowledge of fixed income investments and the capital markets
* Thorough understanding of portfolio construction and risk management issues
* Ability to analyze financial documents, profit and loss statements and other documents
pertaining to the investment portfolio
* Experience managing, leading and developing others
* Ability to establish effective policies and procedures
* Ability to communicate effectively in person and in writing with various levels of management
and across organizational units
* Advanced skills in the use of software packages for financial and statistical analysis
* Demonstrated ability to establish strong working relationships and gain credibility and trust
within those partnerships
* Highly effective interpersonal, verbal, and written communication skills, including the ability to
present findings and convey complex information and conclusions clearly and concisely

Desired:
* MBA and/or CFA
* Thorough knowledge of Navy Federal's products, services, policies, principles, practices,
objectives, and functions
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Mgr-Investment-Portfolio-Job-VA-22027/701873/7018737018732010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative Part-Time
Job ID:
9107
Location: VA- Portsmouth (Churchland)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PORTSMOUTH-Member-Service-Representative-Part-Time-Job-VA-23701/702057/7020577020572010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPortsmouth, VA, USJob Title:
Financial Advisor
Job ID:
9115
Location: VA- Chesapeake (Gains. Sq)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Duties:
To assist members with meeting their financial goals through collecting and analyzing information regarding their financial circumstances, counseling and recommending of appropriate investments. This includes packaged products such as managed fee-based programs, mutual funds, variable annuities, as well as individual securities. Registration is required by NFFG or incumbent broker/dealer, and life & health insurance products while appointed Navy Federal Financial Group, Insurance Agency or incumbent insurance agency.

Target Qualifications:

Extensive experience within the financial services industry in a position with extensive customer interaction with proven success in accurately assessing customers' financial needs, in determining appropriate investment and other financial opportunities for customers, and in recommending products and services;
FINRA Series 6 or 7, and NASAA Series 65 or 66 (and NASAA Series 63 in states where required)registration and Life & Health Insurance License or ability to obtain within 120 days of employment;
Extensive knowledge and understanding of industry related laws and government regulations;
Thorough understanding of economic and accounting principles and practices, financial markets, banking and analysis and reporting of financial data;
Demonstrated proficiency in two or more of the following areas: Share Certificates, Individual Retirement Accounts, Lending & Credit Insurance, Mortgages, Checking, ATM, Savings and other financial institution products;
Strong interpersonal, verbal and written communications skills;
Strong analytical, decision-making, problem-solving and organization skills;
Appointment by the sponsoring insurance company;
Appointment by the sponsoring broker-dealer;
Working knowledge of investment and insurance products;
Experience in business development to include market strategy, product demonstration and promoting products and services;
Proficiency in the use of PCs and spreadsheet, database, word processing applications, and financial analysis software tools.

Desired Qualifications:

Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience;
Knowledge of Navy Federal/NFFG organization, programs, policies and procedures;
Ability and willingness to pursue CFP, ChFC, or CLU designation after one year of successful employment.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CHESAPEAKE-Financial-Advisor-Job-VA-23320/704448/7044487044482010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSChesapeake, VA, USJob Title:
Supervisor, Interest Rate Risk
Job ID:
6181
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To administer Navy Federal's financial risk models though Quantitative Risk Management (QRM) in order to mitigate interest rate risk.

Responsibilities:
1. Administers Navy Federal's financial risk models through QRM to include monitoring, projecting, and interpreting financial risk data as it relates to Navy Federal's net interest margin. Reviews and validates the analysis of interest-rate risk associated with Navy Federal's financial position and its impact on projected net income
2. Reviews, evaluates and enhances the management processes and models used to measure interest rate risk. Provides guidance to staff on how to update, maintain and back-test key modeling assumptions. Creates risk management reports that reflect a variety of options such as swaps, highest and lowest interest rate on debt instruments (caps and floors) to mitigate risk.

3. Performs supervisory duties: selects employees, conducts performance appraisals, counsels, trains and develops employees. Establishes staff objectives, standards, strategies, and priorities. Reviews work of staff to ensure quality of work. Provides guidance to staff in using advanced financial forecasting and planning techniques to measure interest rate risk.
4. Prepares and presents financial impact and interest rate risk analyses to portfolio managers, senior management, the Financial Management Committee, and to board members and volunteer officials. Performs other related duties as required or appropriate.
Required Knowledge, Skills and Abilities
* Extensive financial analysis experience
* Demonstrated ability to supervise and provide guidance to staff
* Demonstrated financial risk modeling experience, with emphasis on interest rate risk simulations and analysis
* Strong quantitative and mathematical skills
* Experience assimilating technical, complex financial and economic data and making sound and prompt decisions
* Ability to gather, analyze and communicate clearly and diplomatically, facts and conclusions, both orally and in writing, to all levels of the organization, Board members and volunteer officials, regulators and to external entities
* Expert knowledge of data mining techniques and Structured Query Language (SQL)
* Direct experience with QRM systems and software
* Effective planning and organizational skills
Additional Expertise
* Graduate degree in Mathematics, Finance, Economics or a related field
* CFA, MBA, MS or relevant professional/graduate qualification in a finance related discipline
* Demonstrated successful supervisory experience

Reports to: AVP, Asset Liability Management

Hours: Monday - Friday, 8:00 am - 4:30 pm

How to be considered: To express your interest in this dynamic opportunity, please forward a synopsis of your credentials to www.navyfcu.org. If you have questions about this vacancy, you may call Maria, at 703-206-3453.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Supervisor,-Interest-Rate-Risk-Job-VA-22027/709743/7097437097432010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Assistant Branch Manager
Job ID:
9149
Location: Japan- Okinawa (Camp Kinser)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Job Description:
To assist the Manager with the management and direction of a small/medium/large full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Requirements:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
* Skill in resolving member problems and developing/maintaining community and command relations
Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software
Hours of Operation: M-F 0900-1630
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Assistant-Branch-Manager-Job-US/709747/7097477097472010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Assistant Branch Manager
Job ID:
9150
Location: Japan- Okinawa (Camp Courtney)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Job Description:
To assist the Manager with the management and direction of a small/medium/large full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Requirements:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
* Skill in resolving member problems and developing/maintaining community and command relations
Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software
Hours of Operation: M-F 0900-1630
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Assistant-Branch-Manager-Job-US/709748/7097487097482010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Part-Time Member Service Representative
Job ID:
9151
Location: Japan- Okinawa (Camp Hansen)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hour of Operation: M-F 0900-1700
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Part-Time-Member-Service-Representative-Job-US/709749/7097497097492010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Assistant Manager, Pensacola Mortgage Processing & Closing
Job ID:
9160
Location: FL- Pensacola (GPO)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Mortgage Processing & Closing

Basic Purpose: To oversee and manage the day-to-day operational activities of the Mortgage Processing & Closing Branch serving all 50 states and the District of Columbia. To assist the Manager in ensuring compliance with established policies and procedures.

Required Knowledge, Skills and Abilities

Required
*Strong knowledge of mortgage and equity loan products, services, processes and procedures; VA, Fannie Mae and Freddie Mac and private investor requirements; and consumer compliance laws and regulations
*Extensive experience in mortgage and equity loans processing and closing
*Previous supervisory experience
*Experience in progressively responsible positions which reflect the ability to work independently, exercise sound judgment, make sound decisions in a fast-paced environment and manage effectively
*Effective planning and organizational skills
*Knowledge of management principles and practices
*Effective interpersonal, verbal and written communication skills
*Familiarity with personal computers, application software and mortgage processing systems

Desired
*College degree or education above the high school level with course concentration in mortgage lending
*Management experience in a financial institution involving mortgage and equity lending, preferably with a credit union

Hours: Monday - Friday (Varies)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PENSACOLA-Assistant-Manager,-Pensacola-Mortgage-Processing-&-Closing-Job-FL-32501/709755/7097557097552010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPensacola, FL, USJob Title:
Member Service Representative Part-Time
Job ID:
9163
Location: VA- Portsmouth (Churchland)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PORTSMOUTH-Member-Service-Representative-Part-Time-Job-VA-23701/709757/7097577097572010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPortsmouth, VA, USJob Title:
Member Service Representative Part-Time
Job ID:
9173
Location: CT- Groton (Nautilus Park)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/GROTON-Member-Service-Representative-Part-Time-Job-CT-06340/709759/7097597097592010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSGroton, CT, USJob Title:
Member Service Rep-Part Time
Job ID:
9194
Location: TN- Millington
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/MILLINGTON-Member-Service-Rep-Part-Time-Job-TN-38053/711752/7117527117522010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSMillington, TN, USJob Title:
Member Service Rep (Part-Time)
Job ID:
9196
Location: Japan- Sasebo
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Rep-(Part-Time)-Job-US/711754/7117547117542010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSasebo, Japan, USJob Title:
Carpenter
Job ID:
9193
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Carpenter

Position Description: To analyze, determine, and complete building maintenance requirements pertaining to construction, alteration, installation, and repairs. To serve as project manager for Building Maintenance projects.

Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:
* Experience that demonstrates thorough knowledge, skill and successful performance of job functions at the journeyman level
* Successful completion of the Apprenticeship Program for carpenters or formal training equivalent
* Valid Driver's license
* Thorough knowledge of local, state and national building codes
* Knowledge of the tools, mathematics, codes, materials and safety regulations associated with the carpentry trade
* Ability to work from ladders, platforms and hard to reach areas
* Ability to read and interpret work schedules and directions, blueprints, diagrams, engineering drawings and manufacturer manuals
* Ability to work independently and as a team member to gain the cooperation of others
* Effective interpersonal and verbal communication skills
* Ability to lift, move, and set-up tools, equipment and furniture weighing in excess of 50lbs

Additional Expertise
You are strongly encouraged to submit your credentials should you also possess:
* Extensive commercial building maintenance experience
* High school diploma or equivalent

Hours: Monday to Friday (hours to be determined)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Carpenter-Job-VA-22027/712753/7127537127532010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Supervisor, Branch Office - B
Job ID:
9206
Location: VA- Portsmouth(Portsmouth Ctr)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To provide supervision and oversight in a medium full service branch office operation, including personnel management and office security. May serve as an Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.

Required Knowledge, Skills and Abilities:
Trainee:
* General experience that includes clerical, technical or administrative skills that display
increasing levels of responsibility and authority
* Demonstrated ability to supervise
* Demonstrated ability to handle multiple priorities, exercise good judgment and employ
initiative
* Ability to deal tactfully and effectively with members and employees

Target:
* Previous supervisory experience
* Knowledge of operational requirements to include technical proficiency in cash operations
and account/loan services
* Ability to quickly and independently interpret and apply regulations, policies, and directives
* Demonstrated ability to perform the major responsibilities of this job effectively and efficiently

Desired:
* High school education
* Effective verbal, written, and interpersonal communications skills
* Effective planning and organizational skills
* Credit union/financial institution experience

Reports to: Assistant Manager, Branch Office

Hours: Monday through Saturday (hours vary)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PORTSMOUTH-Supervisor,-Branch-Office-B-Job-VA-23701/712756/7127567127562010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPortsmouth, VA, USJob Title:
Member Service Representative-Part Time
Job ID:
9209
Location: CT- Groton (SUBASE New London)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/GROTON-Member-Service-Representative-Part-Time-Job-CT-06340/712759/7127597127592010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSGroton, CT, USJob Title:
Member Service Representative-Part Time
Job ID:
9210
Location: VA- Ashburn
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ASHBURN-Member-Service-Representative-Part-Time-Job-VA-20146/712760/7127607127602010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSAshburn, VA, USJob Title:
Member Service Representative- Part Time
Job ID:
9218
Location: FL- Pensacola (Navy Blvd)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D
Hours: Monday - Saturday (Flex)]]>http://www.navyfcu-jobs.com/job/PENSACOLA-Member-Service-Representative-Part-Time-Job-FL-32501/712765/7127657127652010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPensacola, FL, USJob Title:
Member Service Representative (Part-Time)
Job ID:
9221
Location: HI- Kapolei
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/KAPOLEI-Member-Service-Representative-(Part-Time)-Job-HI-96707/713093/7130937130932010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSKapolei, HI, USJob Title:
Member Service Representative (Full-Time)
Job ID:
9223
Location: Japan- Okinawa (Camp Foster)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-(Full-Time)-Job-US/713095/7130957130952010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Financial Advisor
Job ID:
9242
Location: VA- Stafford (Garrisonville)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Duties:
To assist members with meeting their financial goals through collecting and analyzing information regarding their financial circumstances, counseling and recommending of appropriate investments. This includes packaged products such as managed fee-based programs, mutual funds, variable annuities, as well as individual securities. Registration is required by NFFG or incumbent broker/dealer, and life & health insurance products while appointed Navy Federal Financial Group, Insurance Agency or incumbent insurance agency.

Target Qualifications:

Extensive experience within the financial services industry in a position with extensive customer interaction with proven success in accurately assessing customers' financial needs, in determining appropriate investment and other financial opportunities for customers, and in recommending products and services;
FINRA Series 6 or 7, and NASAA Series 65 or 66 (and NASAA Series 63 in states where required)registration and Life & Health Insurance License or ability to obtain within 120 days of employment;
Extensive knowledge and understanding of industry related laws and government regulations;
Thorough understanding of economic and accounting principles and practices, financial markets, banking and analysis and reporting of financial data;
Demonstrated proficiency in two or more of the following areas: Share Certificates, Individual Retirement Accounts, Lending & Credit Insurance, Mortgages, Checking, ATM, Savings and other financial institution products;
Strong interpersonal, verbal and written communications skills;
Strong analytical, decision-making, problem-solving and organization skills;
Appointment by the sponsoring insurance company;
Appointment by the sponsoring broker-dealer;
Working knowledge of investment and insurance products;
Experience in business development to include market strategy, product demonstration and promoting products and services;
Proficiency in the use of PCs and spreadsheet, database, word processing applications, and financial analysis software tools.

Desired Qualifications:

Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience;
Knowledge of Navy Federal/NFFG organization, programs, policies and procedures;
Ability and willingness to pursue CFP, ChFC, or CLU designation after one year of successful employment.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/STAFFORD-Financial-Advisor-Job-VA-22554/717002/7170027170022010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSStafford, VA, USJob Title:
Help Center Coordinator (Tuesday - Saturday: 4:30pm - 1:00am shift)
Job ID:
9249
Location: FL- Pensacola (GPO)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To resolve problems related to ISD-supported hardware and software or escalate problems for a timely resolution. To keep the end user informed regarding problem resolution.

Required:

* A total of two years experience with at least one year experience in Computer Operations,
Data Communications, Networking or applicable Information Systems

* One year experience in telephone support of end users in problem resolution

*Pleasant telephone voice and mannerism

*Ability to communicate effectively

*Strong logical problem resolution skills

Desired:

* Four years experience with at least two years experience in Computer Operations, Data
Communications, Networking or applicable Information systems

* Two years experience in telephone support of end users in problem resolution

* Familiarity/knowledge of end user support functions and requirements

* A desire to work in a service-oriented environment

If interested, kindly submit an application on-line. For additional information about Navy Federal Credit Union, visit us @ www.navyfcu.org.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PENSACOLA-Help-Center-Coordinator-(Tuesday-Saturday-4-30pm-1-00am-shift)-Job-FL-32501/718509/7185097185092010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPensacola, FL, USJob Title:
Assistant Manager, Branch Office
Job ID:
9251
Location: VA- Stafford (Quantico)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To assist the Manager with the management and direction of a small full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Target:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
Skill in resolving member problems and developing/maintaining community and command relations

Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/STAFFORD-Assistant-Manager,-Branch-Office-Job-VA-22554/718510/7185107185102010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSStafford, VA, USJob Title:
Member Service Representative - Part-Time
Job ID:
9256
Location: Japan- Okinawa (Camp Courtney)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-Part-Time-Job-US/718514/7185147185142010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Member Service Representative - Full-Time
Job ID:
9257
Location: Japan- Okinawa (Camp Hansen)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-Full-Time-Job-US/718515/7185157185152010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOkinawa, Japan, USJob Title:
Member Service Representative - Part-Time
Job ID:
9259
Location: CA- Monterey
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/MONTEREY-Member-Service-Representative-Part-Time-Job-CA-93940/718517/7185177185172010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSMonterey, CA, USJob Title:
Member Service Representative - Part-Time
Job ID:
9260
Location: HI- Kapolei
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Must have SOFA status
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/KAPOLEI-Member-Service-Representative-Part-Time-Job-HI-96707/718518/7185187185182010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSKapolei, HI, USJob Title:
Member Service Representative-Part Time
Job ID:
9261
Location: MD- Clinton (Andrews AFB)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CLINTON-Member-Service-Representative-Part-Time-Job-MD-20735/718519/7185197185192010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSClinton, MD, USJob Title:
Member Service Representative
Job ID:
9267
Location: NC-Fayetteville (Fort Bragg)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/,-Member-Service-Representative-Job-NC/719183/7191837191832010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, NC, USJob Title:
Member Service Representative-Part Time
Job ID:
9271
Location: VA- Manassas (Parkridge)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/MANASSAS-Member-Service-Representative-Part-Time-Job-VA-20108/719895/7198957198952010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSManassas, VA, USJob Title:
Member Service Representative - Part-Time
Job ID:
9272
Location: OH- Cleveland
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CLEVELAND-Member-Service-Representative-Part-Time-Job-OH-44101/719896/7198967198962010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSCleveland, OH, USJob Title:
Account Specialist I - B March 2010 Class
Job ID:
9274
Location: VA- Winchester
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Description: To answer telephone calls responding to basic inquiries and requests about savings, checking, and credit card accounts, provide service/product information, perform transfers and account adjustments and, activate credit/debit cards.

Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:

* Office or administrative experience, preferably in a financial institution
* Effective interpersonal, verbal and written communications skills
* Ability to work accurately with numbers and perform basic mathematical calculations
* Ability to interpret and explain regulations, instructions and procedures
* Effective organization, time management, and problem solving skills
* Ability to work independently and exercise judgment, logic, integrity and initiative
* Ability to work in situations such as those that occur in a high volume incoming call center
* Familiarity in the use of a personal computer and associated software
* Ability to navigate multiple screens on PC
* Basic telephone communication skills

Additional Expertise
You are strongly encouraged to submit your credentials should you also possess:

* Knowledge of accounting, credit, and lending principles
* Experience with a PC and software applications packages
* Customer service experience preferably in a call center or financial institution

Hours: To be determined (Positions available March 2010)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/WINCHESTER-Account-Specialist-I-B-Job-VA-22601/719897/7198977198972010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSWinchester, VA, USJob Title:
Brokerage Operations Specialist
Job ID:
9281
Location: VA- Herndon
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
BASIC PURPOSE
To administer and maintain member securities records;
To provide securities related operational and administrative support to Navy Federal Financial Group (NFFG), Navy Federal Brokerage Services (NFBS) and Navy Federal Asset Management (NFAM) staff.

QUALIFICATIONS -- Knowledge, Skills and Abilities
Target:

Experience in the financial services industry, preferably in Securities and Insurance providing operational and/or administrative support;
Experience that demonstrates strong knowledge, understanding, and application of administrative support skills, methods, and procedures;
Experience in progressively responsible positions which demonstrates the ability to interpret instructions, policies, and procedures;
Experience with database, spreadsheet, imaging systems and word processing software;
Ability to exercise initiative and judgment, and to work independently and as a team member;
Ability to deal diplomatically and effectively with managers, employees and members;
Ability to maintain confidentiality; and
Effective written and oral communication skills.

Desired:

Experience that demonstrates knowledge, understanding, and application of broker/dealer operations methods, and procedures;
Proficiency with database, imaging systems and word processing software;
Demonstrated ability to exercise initiative and judgment, and to work independently and as a team member;
Knowledge of SEC regulations regarding the maintenance of securities records;
NASD Series 7 and NASAA 66 registrations; state life/health licenses;]]>http://www.navyfcu-jobs.com/job/HERNDON-Brokerage-Operations-Specialist-Job-VA-20170/720975/7209757209752010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSHerndon, VA, USJob Title:
Internship(Enterprise Architect Group)
Job ID:
9302
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Temporary

Posting Description
A student who is currently enroll in an accredited University or Technical School a student who is currently enrolled in an accredited University or Technical School majoring in Information Technology, Information Science, Communications or Technical writing who is willing to learn while developing his or her professional skills.

Requirement:
* Information Technology, Information Science, Communications or Technical writing experience

* Junior, Senior or Graduate studies

* Must be currently enrolled in IT related classes

* Desire to work in an IT environment, specifically in the area of Enterprise Architecture

* Demonstrate problem solving, analytical and process development skills

* Must be a team player with a cooperative and energetic spirit with a willingness to learn

* Excellent customer service skills and interaction

* Ability to work and communicate with all levels of Management and Staff

Job Duties:
* Assists Enterprise Business Architect with the documentation of business processes

* Works with Enterprise Business Architect to create Business Process Model Notation documents

* Assists the Enterprise Infrastructure Architect with the evaluation of new technologies

* Works with the Enterprise Infrastructure Architect to create system documentation

* Assists Chief Technology Officer with other projects as required
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Internship(Enterprise-Architect-Group)-Job-VA-22027/727857/7278577278572010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative - Part-Time
Job ID:
9304
Location: Japan- Yokosuka
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-Part-Time-Job-US/727859/7278597278592010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSYokosuka, Japan, USJob Title:
Supervisor, Branch Office - W
Job ID:
9334
Location: NJ- Cherry Hill
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To provide supervision and oversight in a medium full service branch office operation, including personnel management and office security. May serve as an Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.

Required Knowledge, Skills and Abilities:
Trainee:
* General experience that includes clerical, technical or administrative skills that display
increasing levels of responsibility and authority
* Demonstrated ability to supervise
* Demonstrated ability to handle multiple priorities, exercise good judgment and employ
initiative
* Ability to deal tactfully and effectively with members and employees

Target:
* Previous supervisory experience
* Knowledge of operational requirements to include technical proficiency in cash operations
and account/loan services
* Ability to quickly and independently interpret and apply regulations, policies, and directives
* Demonstrated ability to perform the major responsibilities of this job effectively and efficiently

Desired:
* High school education
* Effective verbal, written, and interpersonal communications skills
* Effective planning and organizational skills
* Credit union/financial institution experience

Reports to: Assistant Manager, Branch Office

Hours: Monday through Saturday (hours vary)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CHERRY-HILL-Supervisor,-Branch-Office-W-Job-NJ-08002/729877/7298777298772010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSCherry Hill, NJ, USJob Title:
Delinquency Control Counselor - Collections Department
Job ID:
9345
Location: FL- Pensacola (GPO)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Supervisor, Collection Control

Position Description: To control delinquency on outstanding loans and provide financial counseling to delinquent members and co-makers.

Qualifications- Knowledge, Skills and Abilities

Trainee:
*Ability to communicate effectively on the telephone
*Ability to quickly read, comprehend and analyze written material
*Effective interpersonal, verbal and written communication skills
*Ability to work efficiently and accurately with numbers
*Ability to keyboard and familiarity with PCs

Target:
*At least six months of collections experience
*Ability to successfully perform the requirements of the position at the target grade
*Thorough knowledge of collection practices and procedures

Desired:
*High school education
*Ability to learn PC-based software applications

Hours: TBD (Afternoon and night hours)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PENSACOLA-Delinquency-Control-Counselor-Collections-Department-Job-FL-32501/737586/7375867375862010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPensacola, FL, USJob Title:
Recruit Presentation Specialist
Job ID:
9350
Location: IL- Great Lakes (Rec Trn Ctr)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Job Description:
To conduct Naval Training Command Recruit membership activities at the Recruit Training Specialist branch operations.
Requirements:
* Excellent verbal, written and interpersonal communication skills
* Skill in making effective presentations in a platform setting to groups of various sizes
* Ability to work independently and exercise sound judgment
* Ability to effectively handle multiple priorities
* Effective organizational, planning and problem solving skills
* Ability to interpret and apply regulations, policies, instruction, and directives and communicate them in an easily understandable manner
Hours of Operation:
To be determined.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/GREAT-LAKES-Recruit-Presentation-Specialist-Job-IL-60088/738317/7383177383172010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSGreat Lakes, IL, USJob Title:
Assistant Manager, Branch Office
Job ID:
9362
Location: PA- Willow Grove
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To assist the Manager with the management and direction of a small full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Target:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
Skill in resolving member problems and developing/maintaining community and command relations

Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/WILLOW-GROVE-Assistant-Manager,-Branch-Office-Job-PA-19090/739085/7390857390852010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSWillow Grove, PA, USJob Title:
Data Warehouse Engineer
Job ID:
9366
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: Working with the Enterprise Data Architect, Relational Database Services, and members of the business community and contributes to the development and implementation of a data warehousing / business intelligence architecture that meets Navy Federal¿s needs in the areas of strategic reporting, tactical reporting, operational reporting, and predictive analytics. Duties include but are not limited to developing the backend data warehouse models and marts, establishing a sustainable and timely ETL infrastructure, and implementing a front-end reporting environment that meets the needs of a diverse user community.

Required:

* Extensive experience developing large scale data warehousing solutions in such environments of Oracle, DB2, and SQL Server

* Deep experience in project / resource planning and management

* 10 or more years of technical experience in the enterprise wide data management including master data management, data modeling, data quality, data transformation, and data security

* Knowledgeable concerning both the Inmon and Kimball approaches to data warehousing

* Expertise in data model tools, metadata repositories, and techniques such as ER/Studio and ERwin

* Experience with data movement approaches such as ETL, EII, and EAI, and the tools used to implement these approaches

* Strong verbal, written, and interpersonal communication skills

* Demonstrated ability to move comfortably between detailed technical discussions and business-oriented discussions to understand and convey complex technical issues in an effective way

* Demonstrated experience in data lineage mapping, data profiling, and data quality improvement

* Bachelor¿s degree or equivalent in computer science, mathematics, statistics, or information systems

* Strong ability to work effectively with different levels of staff, management, and stakeholders

* Excellent interpersonal, verbal, and written communication skills

* Excellent relationship building skills

* Experience guiding large project efforts from a technical perspective

* Strong experience with industry standard reporting and business intelligence tools such as Business Objects, Cognos, and Microstrategy

* Experience with sourcing information from a variety of data sources and technology platforms including mainframes, distributed systems, UNIX, win-tel platforms, etc

Desired:

* Master¿s degree or above in computer science, business, statistics, mathematics, or information systems

* Certified Business Intelligence Professional (CBIP) designation from The Data Warehouse Institute (TDWI)

* Experience developing data warehousing solutions using data warehouse appliances such as Netezza, Data Allegro, or the Teradata technology stack

* Significant experience in the financial services or banking industries

* Knowledge of TOGAF, Zachman, ITIL or other architectural frameworks

* Knowledge of Navy Federal¿s mission, objectives, and functions

* Experience with statistical modeling tools such as SPSS or SAS
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Data-Warehouse-Engineer-Job-VA-22027/739086/7390867390862010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Senior Database Administrator
Job ID:
9367
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To support and provide excellent service to internal and external customers by delivering database solutions. To exercise full technical knowledge of all phases of database administration as it relates to the systems development life cycle (SDLC).

Required:
* Bachelor¿s Degree in a related field or the equivalent combination of education, training. And experience

* Demonstrated experience in database administration, analysis, and design

* Demonstrated experience in applications and system performance testing

* Demonstrated skill in designing (logically and physically) databases and creating database objects

* Extensive knowledge in database management system initialization parameters

* Demonstrated skill in coding SQL statements

* Demonstrated experience performing capacity planning studies

* Demonstrated ability troubleshooting database issues and problems

* Effective interpersonal, verbal, and written communication skills, including the ability to communicate complex technical concepts to non-technical staff

* Effective analytical, organizational, and problem solving skills

* Demonstrated ability to exercise initiative and good judgment, and make sound decisions

* Ability to work independently and as part of a team

* Ability to train others
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Senior-Database-Administrator-Job-VA-22027/739087/7390877390872010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Business Enterprise Architect
Job ID:
9368
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To guide the evolution, development and governance of the Navy Federal Enterprise Architecture with a specific focus on the Business Architecture.

Target:
* Bachelor¿s Degree in a related field or the equivalent combination of education, training and experience

* Extensive experience in business process management including business process management notation, business process management tools/software suites, business process assessment, Six Sigma and related business process disciplines

* Experience assessing, authoring and evolving business process architectures, including documenting the architecture according to best practices in Enterprise Architecture (use of a major framework and/or toolset)

* Demonstrated ability to move comfortably between detailed technical discussions, business-oriented and executive discussions to understand and convey complex technical issues in an effective way

* Demonstrated experience in business process mapping and re-engineering

* Strong ability to work effectively with different levels of staff, management and stakeholders to balance the frequently changing information needs of the business, with maximizing the length of Information Technology investments

* Excellent interpersonal, verbal and written communication skills

* Demonstrated results-oriented leadership and facilitation skills

* Superior relationship building skills

* Broad and enterprise-wide view of the business and its relationships to Information Technology

* Thorough understanding of life cycle methodologies including Scrum and other Agile approaches, as well as integrating those methodologies into existing organizational best practices

* Strong situational analysis and decision-making abilities

* Ability to visualize and create high level solutions that integrate the strategic needs of the business, with real world Information Technology capabilities

* Ability to evangelize the need for resilient and reusable Information Technology infrastructure, so that Information Technology is pre-positioned for future and unanticipated Navy Federal business needs

Desired:
* Knowledge of Navy Federal¿s mission, objectives and functions

* Previous experience in the banking industry

* Knowledge of at least one industry-leading business process management product such as IDS Scheer, ARIS or IBM Business Project Management Suite (BPMS)

* Knowledge of business architectures and business process documentation standards

* Demonstrated experience doing business cases and cost analysis

* Demonstrated thought leadership through applicable associations, authored whitepapers or leading seminars

* Knowledge of the Information Technology Infrastructure Library (ITIL) v3

* Knowledge of the Zachman Framework and The Open Group Architecture Framework (TOGAF) v8 or v9

* Current Project Management Professional (PMP) certification with extensive knowledge of the Project Management Framework (PMF)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Enterprise-Architect-Job-VA-22027/739088/7390887390882010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Training Instructor II
Job ID:
9369
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: Implement and facilitate training programs for assigned areas of company. Conduct training sessions, monitor effectiveness and recommend program modifications. Investigate operational processes and procedures to determine feasible and effective training solutions.

Required Knowledge, Skills and Abilities:
1. Plan, coordinate, manage & deliver training programs.
a. Create an effective learning environment and experience for learners by applying adult learning theories, presentation techniques, lesson plans, and knowledge of training modules and materials.
b. Train employees on the concepts, products, policies, procedures and equipment used in the position.
2. Participate in the development of training programs by updating and/or providing input.
a. Provide input based on assessment of training needs, learning objectives and training requirements.
b. Ensure that learning objectives meet training requirements.
c. May test automated systems to ensure they meet operational and regulatory requirements.
3. Track, measure, evaluate, analyze and provide feedback on the effectiveness of training programs and/or trainee performance to ensure learning objectives are achieved.
a. Track, assess and analyze training results to measure effectiveness of training, materials, delivery techniques and assessment instruments.
b. May track and evaluate individual post-training performance to determine effectiveness of individual performance and training program.
c. Provide feedback to assist employees in their development
d. Present findings and recommendations to management

Additional Expertise:
* Experience training individual or groups
* Knowledge of Navy Federal¿s functions, philosophy, products, and services
* Demonstrated knowledge of member interactions, products, services and automates systems
* Analytical, planning, organizational, and problem solving skills
* Awareness of and the ability to demonstrate adult learning theory
* Ability to connect and relate to employees individually and in a classroom
* Ability to manage a classroom and create a dynamic and positive learning environment
* Ability to work independently and in a team
* Good written and verbal communications skills
* Application of word processing/spreadsheet/presentation software

Hours: Monday through Friday, 8:00am-4:30pm
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Training-Instructor-II-Job-VA-22027/739089/7390897390892010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative-Part Time
Job ID:
9384
Location: VA- Arlington (Crystal City)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ARLINGTON-Member-Service-Representative-Part-Time-Job-VA-22201/742535/7425357425352010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSArlington, VA, USJob Title:
Member Service Representative-Part Time
Job ID:
9385
Location: Greece- Souda Bay
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
***THE PERSON SELECTED FOR THIS POSITION WILL BE LOCATED AT OUR BRANCH OFFICE IN SOUDA BAY AND WILL BE REQUIRED TO MEET ANY CURRENT OR FUTURE DOD/U.S. GOVERNMENT REQUIREMENTS TO WORK ON-BASE IN THE HOST COUNTRY, AS APPLICABLE**

Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/GREECE-Member-Service-Representative-Part-Time-Job-US/742536/7425367425362010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSouda Bay, Greece, USJob Title:
Branch Facility Project Mgr
Job ID:
9387
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Facility Projects

Position Description
To provide full lifecycle project management for the design, construction, renovation, and maintenance of all branch offices, to include the construction, installation, and relocation of ATMs in remote locations, scheduling and tracking preventative maintenance on existing facilities and equipment and the up-keep of all locations.

Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:

Working knowledge if project management in commercial construction, facility management, and/or interior design that provides a working knowledge of construction practices including familiarity with building codes and regulations, understanding of building trades(e.g., electrical, plumbing, HVAC, etc.)
Verbal, written and interpersonal skills including presentation skills and skill in coordinating/scheduling, work, and explain procedures, and policies
Skill in dealing tactfully and diplomatically with all levels of Navy Federal workforce and management, as well as DOD and civilian personnel
Skill in using and interpreting ADA, building codes, regulations, specifications/architectural drawings, etc
Proficiency in managing the design, construction and installation of ATM sites and building construction projects, from inception to completion, including contracting and subcontracting
Proficiency in budgeting and estimating, contract administration, project inspection, project scheduling, and bid review
Ability to work independently and to exercise initiative in resolving complex project-related problems
Strong research, analysis, problem solving, planning and organizational skills
Proficiency in analyzing, problem solving, planning and organizing project related activities
Skill in using a computer aided drafting (CAD) system
Proficiency in managing projects, which involve directing/facilitating the work of others to include contractors and subcontractors
Skill in coordinating/scheduling work, and explaining policies and procedures

Additional Expertise
You are strongly encouraged to submit your credentials should you also possess:

College degree or formal training concentrating on construction, architecture, interior design, or engineering.
Certification or designation in facility/construction management (CFM, FMA, RPA, CPM)
Knowledge of financial institution operations.

How to be considered
To express your interest in this dynamic opportunity, please forward a synopsis of your credentials to www.navyfcu.org.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Branch-Facility-Project-Mgr-Job-VA-22027/742537/7425377425372010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Business Operations Analyst II
Job ID:
9388
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Description:
To optimize the performance of business operations (money, materials, and people) by analyzing current, and predicting future performance.
Performs independent analysis
Receives moderate guidance and instructions from higher level analysts and/or management for projects beyond regular scope.
Uses standard models and analytical tools
Adapts and/or modifies standard tools, techniques, etc.
Interprets results of analysis
Organizes the research & creates presentation materials
Offers suggestions and recommendations for problems which may have moderate impact and/or complexity
Briefs management on potential solutions, alternatives & outcomes
Prepares/collaborates on white papers complex reports, presentations, etc.
Responds to management questions
Participates in implementations of changes to operations and larger projects
Leads functional teams, projects or portions of projects to solve unique & complex business problems in accordance with Navy Federal¿s PPM standards
Manages project resources
Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:
Bachelor¿s Degree in a related field, or the equivalent combination of training, education and experience.
Experience participating in, and managing, cross-functional, multi-dimensional teams and projects.
Strong knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling.
Experience identifying relevant analytical problems and determining appropriate diagnostic methods to find results.
Communication skills including preparing and presenting results, findings and alternatives and quickly responding to management concerns and decisions.
How to be considered
To express your interest in this dynamic opportunity, please forward a synopsis of your credentials to www.navyfcu.org.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Operations-Analyst-II-Job-VA-22027/742538/7425387425382010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Business Operations Analyst II
Job ID:
9389
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Description:
To optimize the performance of business operations (money, materials, and people) by analyzing current, and predicting future performance.
Performs independent analysis
Receives moderate guidance and instructions from higher level analysts and/or management for projects beyond regular scope.
Uses standard models and analytical tools
Adapts and/or modifies standard tools, techniques, etc.
Interprets results of analysis
Organizes the research & creates presentation materials
Offers suggestions and recommendations for problems which may have moderate impact and/or complexity
Briefs management on potential solutions, alternatives & outcomes
Prepares/collaborates on white papers complex reports, presentations, etc.
Responds to management questions
Participates in implementations of changes to operations and larger projects
Leads functional teams, projects or portions of projects to solve unique & complex business problems in accordance with Navy Federal¿s PPM standards
Manages project resources
Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:
Bachelor¿s Degree in a related field, or the equivalent combination of training, education and experience.
Experience participating in, and managing, cross-functional, multi-dimensional teams and projects.
Strong knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling.
Experience identifying relevant analytical problems and determining appropriate diagnostic methods to find results.
Communication skills including preparing and presenting results, findings and alternatives and quickly responding to management concerns and decisions.
How to be considered
To express your interest in this dynamic opportunity, please forward a synopsis of your credentials to www.navyfcu.org.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Operations-Analyst-II-Job-VA-22027/742539/7425397425392010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative - Full-Time
Job ID:
9390
Location: CA- San Diego (Impl Mrktplace)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/SAN-DIEGO-Member-Service-Representative-Full-Time-Job-CA-92101/742540/7425407425402010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSan Diego, CA, USJob Title:
Member Service Representative - Full-Time
Job ID:
9392
Location: Japan- Yokosuka
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-Full-Time-Job-US/742541/7425417425412010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSYokosuka, Japan, USJob Title:
Member Service Representative- Part-Time
Job ID:
9393
Location: Japan- Yokosuka
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/JAPAN-Member-Service-Representative-Part-Time-Job-US/742542/7425427425422010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSYokosuka, Japan, USJob Title:
Business Systems Analyst I
Job ID:
9399
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To Identify, scope, document, coordinate and implement business requirements which will determine solutions that will enhance business operations.

Required :

* Ability to analyze systems, recommend workflow adjustments and identify opportunity for business improvements

* Ability to research, compile and document data, business processes and workflow

* Ability to investigate and resolve operational issues

* Ability to analyze and document business requirements

* Ability to identify, gather and prepare statistical data

* Ability to prepare training materials, desk procedures and manuals

* Ability to facilitate training on existing processes and procedures

* Ability to participate in testing and documentation cycles

* Ability to participate in implementations and prepare internal communications

* Demonstrates effective organizational, multi-tasking, interpersonal and communication skills

* Working knowledge of PC skills including word processing, spreadsheet and database applications

Desired:

* Accredited ACH Professional

* Knowledge of UAD, ACH, Western Union, Cashier Check and Wire applications and processes

* Knowledge of the Automated Clearing House Rules

* Knowledge of Federal Regulations relating to Electronic Funds Transfers, Consumer Accounts, Government Payments and deposit accounts

* Project Management experience

* College coursework with a concentration in: Finance, Marketing, Economics, Business

* Administration and/or Accounting

* Credit union industry experience

* Knowledge of Navy Federal organization, policies and procedures
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Business-Systems-Analyst-I-Job-VA-22027/743128/7431287431282010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative
Job ID:
9405
Location: MD- Clinton (Andrews AFB)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CLINTON-Member-Service-Representative-Job-MD-20735/744815/7448157448152010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSClinton, MD, USJob Title:
Assistant Manager, Branch Office
Job ID:
9410
Location: TX- Fort Worth
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Job Description:
To assist the Manager with the management and direction of a medium full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Requirements:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
* Skill in resolving member problems and developing/maintaining community and command relations
Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/FORT-WORTH-Asstant-Manager,-Branch-Office-Job-TX-76101/744817/7448177448172010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSFort Worth, TX, USJob Title:
Intern (Deskstop Support)
Job ID:
9415
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Temporary

Posting Description
A student majoring in Computer Science from an accredited University or other technical school who is willing to learn and combine theoretical knowledge with hands on experience while developing his or her professional skills.

Requirement:

* Computer Science Major

¿ Assist Desktop Support Analyst in providing basic day-to-day hardware, software, and configuration support

* Assists Desktop Support with basic operational inventory support of telecommunications equipment and peripherals

* Assists with testing of desktop software

* Typical duties include installation and deployment of hardware and software,
documenting appropriate service request and incident tickets

* Must be a team player with a cooperative and energetic spirit with a willingness to learn

* Able to provide exceptional customer service via phone and face-to-face customer interactions

* Demonstrate problem solving and communication skills

Desired:

* Interns may be called on to assist in completing large projects. Projects
ongoing in the last year include: hardware upgrades, software upgrades, facilitating customers¿ moves due to reorganization and space planning requirements.

* Desire to work in Networking, Telecommunications and Programming and/or other IT environment

Status: Flexible Part ¿Time Position (20hrs per wk)

Days: Monday ¿ Saturday (varies depending on intern¿s school schedule)

Hours: Part-time between 8:00am - 5:30pm
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Intern-(Deskstop-Support)-Job-VA-22027/744819/7448197448192010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative-Part Time
Job ID:
9266
Location: MD- California (Patuxent Rvr)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CALIFORNIA-Member-Service-Representative-Part-Time-Job-MD-20619/745748/7457487457482010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSCalifornia, MD, USJob Title:
Supervisor, Branch Office - W
Job ID:
9418
Location: VA- Burke
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To provide supervision and oversight in a medium full service branch office operation, including personnel management and office security. May serve as an Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.

Required Knowledge, Skills and Abilities:
Trainee:
* General experience that includes clerical, technical or administrative skills that display
increasing levels of responsibility and authority
* Demonstrated ability to supervise
* Demonstrated ability to handle multiple priorities, exercise good judgment and employ
initiative
* Ability to deal tactfully and effectively with members and employees

Target:
* Previous supervisory experience
* Knowledge of operational requirements to include technical proficiency in cash operations
and account/loan services
* Ability to quickly and independently interpret and apply regulations, policies, and directives
* Demonstrated ability to perform the major responsibilities of this job effectively and efficiently

Desired:
* High school education
* Effective verbal, written, and interpersonal communications skills
* Effective planning and organizational skills
* Credit union/financial institution experience

Reports to: Assistant Manager, Branch Office

Hours: Monday through Saturday (hours vary)
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/BURKE-Supervisor,-Branch-Office-W-Job-VA-22009/745749/7457497457492010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSBurke, VA, USJob Title:
Member Service Representative
Job ID:
9426
Location: NC-Fayetteville (Fort Bragg)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/,-Member-Service-Representative-Job-NC/745750/7457507457502010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, NC, USJob Title:
Member Service Representative
Job ID:
9427
Location: VA- Centreville
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CENTREVILLE-Member-Service-Representative-Job-VA-20120/745751/7457517457512010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSCentreville, VA, USJob Title:
Supervisor, Branch Office
Job ID:
9428
Location: TN- Millington
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Job Description:
To provide supervision and oversight in a small/medium/large full service branch office operation, including personnel management and office security. May serve as a Navy Federal Assistant Treasurer, Loan Officer, and/or Vault Custodian.

Requirements:
* General experience that includes clerical, technical or administrative skills that display increasing levels of responsibility and authority
* Demonstrated or potential ability to supervise
* Demonstrated or potential ability to handle multiple priorities, exercise good judgment and employ initiative
* Ability to deal tactfully and effectively with members and employees

Required: Target Level
* Previous supervisory experience
* Knowledge of operational requirements to include technical proficiency in cash operations and account/loan services
* Ability to quickly and independently interpret and apply regulations, policies, and directives
* Demonstrated ability to perform the major responsibilities of this job effectively and efficiently
Desired:
* High school education
* Effective verbal, written, and interpersonal communications skills
* Effective planning and organizational skills
* Credit union/financial institution experience
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/MILLINGTON-Supervisor,-Branch-Office-Job-TN-38053/745752/7457527457522010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSMillington, TN, USJob Title:
Member Service Representative - Part-Time
Job ID:
9429
Location: CA- San Diego (Liberty Statn)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/SAN-DIEGO-Member-Service-Representative-Part-Time-Job-CA-92101/745753/7457537457532010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSan Diego, CA, USJob Title:
Credit Investigator
Job ID:
9430
Location: FL- Pensacola (GPO)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Supervisor Credit Research Support, Asst Supervisor Credit Research Support

Basic Purpose: To enter data into the online loan processing system. To interview members concerning consumer loan applications in process. To obtain, assemble and research information for Lending Committee decisions regarding consumer loans.

Qualifications- Knowledge, Skills, and Abilities
Required:
*Familiarity with lending practices
* Effective interpersonal, verbal and written communication skills
* Ability to deal tactfully and effectively with individuals under challenging circumstance
* Ability to perform with a high degree of accuracy
* Ability to work independently
* Data entry experience with the ability to keyboard

Desired:
*Experience in counseling or interviewing individuals concerning financial matters
*High school education
*One year general clerical experience

Hours: TBD, but will include weekends
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PENSACOLA-Credit-Investigator-Job-FL-32501/745754/7457547457542010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPensacola, FL, USJob Title:
Mortgage Loan Officer I - X
Job ID:
9437
Location: CA- San Diego (Mission Valley)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Mortgage Loan Officer I

Position Description: To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process.

Required Knowledge, Skills and Abilities
Your success with attaining and performing the required skills and abilities will be enhanced if they consist the following:

* Ability to interpret and apply regulations, instructions and procedures
* Ability to comprehend, analyze and explain multiple, complex loan programs, financing options and basic mathematic principles
* Effective interpersonal, verbal and written communications skills
* Ability to speak in front of groups in a professional setting
* Ability to work independently, exercise judgment, demonstrate initiative, meet deadlines, and maintain poise under challenging circumstances
* Experience that demonstrates basic knowledge and understanding processing and closing first mortgage and equity loans
* Basic knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs
* Ability to solve problems and complete assigned duties with minimal supervision and assistance
* Ability to work effectively and efficiently with automated systems
* Working knowledge of Personal Computers and word processing, spreadsheet, and database applications
* Experience that demonstrates proficiency and expertise processing and closing first mortgage and equity loans
* Thorough knowledge of mortgage lending requirements, regulations and procedures for VA and conventional loan programs

Additional Expertise
You are strongly encouraged to submit your credentials should you also possess:

* Knowledge of automated systems, including CCWS and Unifi
* Course work in mortgage, financial or business disciplines
* Knowledge of automated systems, including primary CICS and MLCS

How to be considered
To express your interest in this dynamic opportunity, please submit a synopsis of your credentials.

*Hours: Monday through Friday, 8:30am-5:00pm
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/SAN-DIEGO-Mortgage-Loan-Officer-I-X-Job-CA-92101/746556/7465567465562010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSan Diego, CA, USJob Title:
Senior Loan Review Specialist
Job ID:
9438
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Purpose: To review mortgage and consumer loan exception files. To assist the supervisor in the operations of the Loan Review Section

Required Knowledge, Skills and Abilities:
* Administrative experience, preferably in a financial institution, that demonstrates effective judgment, problem solving, and organizational skills
* Strong experience in quality control, post settlement or mortgage evaluation that demonstrates knowledge of mortgage lending concepts
* Knowledge of documentation of financial and credit transactions
* Effective interpersonal, verbal and written communication skills
* Ability to work with various levels of management
* Effective organization skills and the ability to prioritize work assignments
* Working knowledge of personal computers, including word processing and spreadsheet software

Additional Expertise:

* Education beyond high school level with course concentration in any of the following: accounting, finance, economics, mathematics
* Demonstrated experience in loan evaluation or related position
* Basic knowledge of financial markets as they pertain to mortgage trends
* Ability to train others

Hours: Monday through Friday, 8:00am-4:30pm
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Senior-Loan-Review-Specialist-Job-VA-22027/746557/7465577465572010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative-Part Time
Job ID:
9447
Location: SC- Beaufort (Naval Hospital)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/BEAUFORT-Member-Service-Representative-Part-Time-Job-SC-29901/747245/7472457472452010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSBeaufort, SC, USJob Title:
Member Service Representative-Part Time
Job ID:
9449
Location: MD- Laurel (Laurel Lakes)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/LAUREL-Member-Service-Representative-Part-Time-Job-MD-20707/747246/7472467472462010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSLaurel, MD, USJob Title:
Member Service Representative
Job ID:
9452
Location: MD- California (Patuxent Rvr)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/CALIFORNIA-Member-Service-Representative-Job-MD-20619/747247/7472477472472010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSCalifornia, MD, USJob Title:
Member Service Representative - Part-Time
Job ID:
9454
Location: OK-Midwest City (Tinker AFB)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/,-Member-Service-Representative-Part-Time-Job-OK/747248/7472487472482010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, OK, USJob Title:
Member Service Representative - Full-TIme
Job ID:
9456
Location: CA- Port Hueneme
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/PORT-HUENEME-Member-Service-Representative-Full-TIme-Job-CA-93041/747249/7472497472492010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSPort Hueneme, CA, USJob Title:
Member Service Representative - Full-Time
Job ID:
9457
Location: IL- Great Lakes
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/GREAT-LAKES-Member-Service-Representative-Full-Time-Job-IL-60088/747250/7472507472502010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSGreat Lakes, IL, USJob Title:
Member Service Representative - Full-Time
Job ID:
9458
Location: CA- San Diego (Del Mar)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to Branch Manager, Assistant Manager and Supervisor of Branch Operations

Job Description:
To provide members and prospective members the full range of services and products offered by Navy Federal Credit Union.

Requirements:
* General experience in a clerical, technical or administrative position
* Effective verbal and written communications skills
* Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as operating a cash drawer, balancing ATMs, and opening new accounts
* Demonstrated ability to perform all functions of the position relating to cash and ATM operations
* General understanding of all applicable products and services
* Demonstrated ability to understand and interpret written and oral instructions
* Experience as a Member Service Representative in Branch Operations or in a similar customer service position with included duties such as counseling members about financial accounts, products and services
* Detailed knowledge of savings and consumer lending programs as described under major responsibilities
* Thorough understanding of automated services such as ATMs, Touch-Tone Teller, and on-Line services
* Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
* Extensive experience as a Member Service Representative in Branch Operations or in a similar customer service position in work which included duties such as reviewing, analyzing, evaluating, and approving consumer loans
* Resolves, and is the resource to lower level MSRs pertaining to policies and procedures, automated services/on-line services, loan analysis and loan approvals
Hours of Operation: To Be Determined
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/SAN-DIEGO-Member-Service-Representative-Full-Time-Job-CA-92101/747251/7472517472512010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSan Diego, CA, USJob Title:
Seasonal- Headquarters & Field Mortgage
Job ID:
9470
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Temporary

Posting Description
Our seasonal program offers young adults an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high quality support that our members deserve. We need independent and responsible young adults to help us support our members needs during the higher peak volume periods of the summer months. To be eligible for this position you must currently be a full time student and be at least 17 years old.

Any seasonal offered employment will be asked to commit to, at a minimum, eight consecutive weeks of summer employment, with no more than five days of vacation. Holidays are not counted towards this minimum.

Seasonals will be assigned to business areas according to work experience and their area of study.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Seasonal-Headquarters-&-Field-Mortgage-Job-VA-22027/747252/7472527472522010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Seasonal (Pensacola, Fl)
Job ID:
9471
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Temporary

Posting Description
Our seasonal program offers young adults an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high quality support that our members deserve. We need independent and responsible young adults to help us support our members needs during the higher peak volume periods of the summer months. To be eligible for this position you must currently be a full time student and be at least 17 years old.

Any seasonal offered employment will be asked to commit to, at a minimum, eight consecutive weeks of summer employment, with no more than five days of vacation. Holidays are not counted towards this minimum.

Seasonals will be assigned to business areas according to work experience and their area of study.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Seasonal-(Pensacola,-Fl)-Job-VA-22027/747253/7472537472532010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, USJob Title:
Member Service Representative
Job ID:
9419
Location: Italy- Sigonella
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
***THE PERSON SELECTED FOR THIS POSITION WILL BE LOCATED AT OUR BRANCH OFFICE IN Sigonella AND WILL BE REQUIRED TO MEET ANY CURRENT OR FUTURE DOD/U.S. GOVERNMENT REQUIREMENTS TO WORK ON-BASE IN THE HOST COUNTRY, AS APPLICABLE**

Position Title: Member Service Representative

Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ITALY-Member-Service-Representative-Job-US/750948/7509487509482010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSSigonella, Italy, USJob Title:
Assistant Manager, Branch Office
Job ID:
9479
Location: MD- Annapolis (Naval Station)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
To assist the Manager with the management and direction of a small full service branch office operation. To provide optimum service and effective leadership to support various product and operational service levels.

Target:
* Previous supervisory experience or demonstrated work experience showing progressively responsible duties that demonstrate the ability to exercise judgment, employ initiative, implement programs, and guide/lead others towards work goals
* Demonstrate effective planning, organizational, and problem solving skills
* Demonstrated ability to communicate effectively, orally and in writing, and interpret complex oral and written instructions
* Ability to deal tactfully and diplomatically with staff, management, and members
* Demonstrated skills in managing multiple priorities
Skill in resolving member problems and developing/maintaining community and command relations

Desired:
* Thorough knowledge of organizational policies, procedures, and practices
* College coursework concentrating in finance, accounting, or business administration
* Retail banking/credit union experience and/or knowledge of regulations relating to financial counseling, financial institution management, and consumer lending
* Proficiency in the use of personal computers and associated software

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ANNAPOLIS-Assistant-Manager,-Branch-Office-Job-MD-21401/750949/7509497509492010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSAnnapolis, MD, USJob Title:
Member Service Representative
Job ID:
9481
Location: MD- Odenton (Fort Meade)
Full/Part Time:
Full-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ODENTON-Member-Service-Representative-Job-MD-21113/750950/7509507509502010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOdenton, MD, USJob Title:
Member Service Representative-Part-Time
Job ID:
9482
Location: MD- Odenton (Fort Meade)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/ODENTON-Member-Service-Representative-Part-Time-Job-MD-21113/750951/7509517509512010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSOdenton, MD, USJob Title:
Member Service Representative- Part Time
Job ID:
9487
Location: GA-Columbus (Fort Benning)
Full/Part Time:
Part-Time
Regular/Temporary:
Regular

Posting Description
Reports to: Manager, Branch Office; Assistant Manager, Branch Office; or Supervisor, Branch Office

Posting Description: To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as share, share certificate, IRA, revocable trust and estate accounts; consumer and real estate lending; and credit/debit cards

Level I
*General experience in a clerical, technical or administrative position
*Effective verbal and written communications skills
*Effective interpersonal skills and the ability to deal tactfully and effectively with individuals in difficult situations
*Ability to work accurately with numbers and perform basic mathematical calculations
*Experience in a customer service position, preferably in a financial institution, which included duties such as operating and balancing a cash drawer and/or providing face-to-face customer assistance
*Ability to exercise judgment, logic, and initiative; to work independently; maintain confidentiality and demonstrate integrity
*Skill in interpreting, understanding, and explaining written and oral regulations, instructions and procedures
*Effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks
*Ability to work in a high volume customer service environment
*Familiarity in the use of a personal computer and associated software and the ability to navigate multiple screens on a PC

Level II
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which included duties such as opening new accounts and/or counseling consumers about financial accounts, products and services
*General understanding of all applicable products and services with the ability to research and analyze account data to effectively resolve multiple types of account problems
*Thorough understanding of electronic services such as ATMs, and automated phone and On-Line services
*Demonstrated ability to exercise judgment, logic, integrity and initiative; to work independently; and maintain confidentiality
*Demonstrated ability to understand and interpret written and oral instructions
*Ability to assist lower level team members

Level III
*Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position which demonstrates proficiency in counseling consumers about financial accounts, products and services
*Detailed knowledge of savings and lending programs as described under major responsibilities with the ability to research and analyze account data to effectively resolve multiple types of complex account problems
*Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws
*Experience as a Member Service Representative in Branch Operations or in a similar customer service position which included duties such as reviewing and analyzing consumer loans
*Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals
*Demonstrated skill in mentoring lower level team members

Desired:
*Knowledge of organizational policies, procedures, and practices
*College coursework concentrating in finance, accounting, or business administration
*Experience in a credit union environment

Staffing assignments periodically adjust to meet business needs. The person selected for this position could be permanently transferred to another office in the same geographic region at any time.
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D
Hours: Monday - Saturday (Flex)]]>http://www.navyfcu-jobs.com/job/,-Member-Service-Representative-Part-Time-Job-GA/750952/7509527509522010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BS, GA, USJob Title:
Intern (Software Testing)
Job ID:
9490
Location: VA- Vienna (HDQ)
Full/Part Time:
Full-Time
Regular/Temporary:
Temporary

Posting Description
A student majoring in Computer Science or Information Technology from an accredited University or Computer School who is willing to learn and combine theoretical knowledge with hands on experience while developing his or her professional skills.

Requirement:

* Computer Science Major

* Work within the Test and Configuration Section primarily building PCs, installing the OS, using advanced skills to prepare applications for enterprise deployment, and conducting software interoperability testing

* Assist other analysts in operational support of PCs and implementation of software

* Typical duties include installing software and hardware and working with users and analyst to determine if software functions without error, and thoroughly documenting the installation and configuration of the application

* Troubleshooting and resolving errors that are discovered in testing

* Must be a team player with a cooperative and energetic spirit with a willingness to learn

* Able to provide exceptional customer service via phone and face-to-face customer interactions

* Demonstrate problem solving and communication skills

Desired:

* Interns may be called on to assist in completing large projects. Projects
ongoing in the last year include: hardware upgrades, software upgrades, facilitating customers' moves due to reorganization and space planning requirements

* Desire to work in Software Testing, Software Implementation, Networking, or other IT environment

Status: Flexible Part -Time Position (20hrs per wk)

Days: Monday - Saturday (varies depending on intern's school schedule)

Hours: Part-time between 8:00am - 5:30pm
Equal Employment Opportunity
Navy Federal Credit Union values, celebrates and enacts diversity in the workplace. EOE/AA/M/F/V/D]]>http://www.navyfcu-jobs.com/job/VIENNA-Intern-(Software-Testing)-Job-VA-22027/750953/7509537509532010-04-01Navy Federal Credit UnionBankingfull-timeUSDstarting0BSVienna, VA, US